Our returns are free and easy. We hope you will love everything that you order from us but if something isn't quite right, you have 14 days to send it back to us.
We'll give you a full refund by the same method you used to pay, and we ask that items are returned clean, unworn and have all their tags on.
Your return should take a maximum of 14 days to reach us and be processed. Please note, it can take up to 14 days to receive and complete your return. We always try to be as fast as possible, but during busy periods (such as holidays and sales), it can take a little longer. Once we have processed the return, you will receive a return confirmation email.
If you have any questions regarding a return, please contact us at +31 (0)308100250.
To return a product, please follow the instructions below:
- Pack the item in its original packaging including the original and attached labels/hangtags
- Add your name and address and the reason you want to return the item
- Return shipments costs will be refunded once we receive your item.
- Please email the receipt of the shipment costs to firstname.lastname@example.org
- If you have any questions, please contact our customer service at: +31 (0)308100250
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Once we receive your return we will process it as quickly as possible. Although Wallaboo will refund the money within 2 days after processing your return, your bank or credit card company may require additional time to process your refund and for it to reach your account.
We'll notify you via e-mail once we've received and processed the returned product. We'll refund the value of the product total. Refunds will be given in the same form of payment as the original purchase.